Gladia Audio Transcription API delivers fast, accurate speech-to-text conversion for meetings, customer support, and sales calls. Trusted by 150,000+ users, it offers real-time multilingual transcription, actionable insights, and seamless integration. Boost productivity with Gladia’s high-precision, low-latency API.
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Published:
2024-09-08
Created:
2025-04-28
Last Modified:
2025-04-28
Published:
2024-09-08
Created:
2025-04-28
Last Modified:
2025-04-28
Gladia Product Information
What is Gladia?
Gladia is an advanced audio transcription API that converts speech to text in real-time or asynchronously. It offers multilingual support, high accuracy, and actionable insights for applications like note-taking, customer support, and sales assistance. Trusted by 150,000+ users, it integrates seamlessly with platforms using WebSockets, VoIP, or SIP protocols.
Who will use Gladia?
Gladia is ideal for developers, enterprises, and platforms needing real-time transcription. Key users include customer support teams, sales agents, meeting assistants, and AI voice agent developers. It’s also suited for companies requiring multilingual, high-accuracy transcription for CRM enrichment or LLM-powered features.
How to use Gladia?
- Integrate Gladia’s API via WebSockets, SIP, or standard telephony protocols.
- Submit audio URLs or streams for real-time or async transcription.
- Retrieve transcribed text, summaries, or insights via API responses.
- Use add-ons for CRM enrichment, meeting notes, or AI-powered recommendations.
- Scale processing capacity with pay-as-you-go pricing.
In what environments or scenarios is Gladia suitable?
Gladia excels in live call transcription (customer support/sales), meeting assistants, and AI voice agents. It’s ideal for multilingual environments, noisy audio (e.g., telephony), and compliance-sensitive sectors (GDPR/HIPAA). Use cases include CRM updates, real-time guidance, and technical video transcription with high accuracy.
Gladia Features & Benefits
What are the core features of Gladia?
- Real-time and asynchronous audio transcription with high accuracy
- Multilingual support, including accents and code-switching
- Integration with WebSockets, VoIP, SIP, and standard telephony protocols
- AI-powered insights for CRM enrichment and meeting notes
- Enterprise-grade security compliant with GDPR, HIPAA, and SOC 2
What are the benefits of using Gladia?
- Accelerates workflows with sub-300ms latency for real-time transcription
- Enhances productivity for sales, support, and meeting note-taking
- Reduces AI infrastructure costs with optimized hardware efficiency
- Supports seamless scalability with pay-as-you-go pricing
- Trusted by 150,000+ users for accuracy and multilingual performance
What is the core purpose and selling point of Gladia?
- Transforms audio into actionable text and insights instantly
- Combines top-tier speech recognition with low-latency performance
- Offers 100% accuracy for critical use cases like CRM and legal transcription
- Simplifies integration with developer-friendly APIs and protocols
- Prioritizes data security and compliance for global enterprises
What are typical use cases for Gladia?
- Real-time transcription for customer support and sales calls
- Automated meeting summaries and advanced note-taking assistants
- AI-driven CRM enrichment from call recordings
- Multilingual transcription for global user bases
- Voice-enabled bots and conversational AI agents
FAQs about Gladia
What is Gladia's Audio Transcription API used for?
Gladia's Audio Transcription API is designed to convert audio into accurate, multilingual text in real-time or asynchronously. It's widely used for note-taking, customer support, sales assistance, and enhancing user experience by providing actionable insights from audio data. The API is trusted by over 150,000 users globally for its high precision and instant results.
How accurate is Gladia's speech-to-text transcription?
Gladia's speech-to-text engine delivers 100% accuracy where it matters most, with no errors or hallucinations. It excels in multilingual transcription, handling accents, code-switching, and technical conversations with high fidelity. The API is optimized for enterprise use cases requiring reliable transcription quality.
Can Gladia transcribe live audio streams in real-time?
Yes, Gladia's API can transcribe live audio streams with less than 300ms latency. It supports real-time transcription for calls and meetings through WebSockets, VoIP, and SIP protocols, making it ideal for live customer support, sales calls, and meeting assistants.
What languages does Gladia's transcription API support?
Gladia offers multilingual transcription with enhanced support for European languages and accents. The API handles any-to-any translation and code-switching between languages, making it particularly effective for global businesses operating across different language regions.
How does Gladia ensure data security and compliance?
Gladia guarantees 100% data safety compliant with EU and US regulations including GDPR, HIPAA, and SOC 2. All user data is processed with enterprise-grade security measures, making it suitable for sensitive business communications and protected health information.
What makes Gladia different from other transcription APIs?
Gladia stands out for its combination of sub-300ms latency, 100% accuracy, and multilingual capabilities. Unlike other solutions, it provides actionable insights beyond basic transcription, offers easy integration with existing tech stacks, and requires no deployment costs while maintaining enterprise-grade security.
Can Gladia's API provide real-time call agent assistance?
Yes, Gladia's real-time transcription API is optimized to deliver next-best-action recommendations to customer support and sales agents during calls. This feature helps improve agent productivity and customer satisfaction by providing intelligent guidance during conversations.
How difficult is it to integrate Gladia's API into existing systems?
Gladia's API is designed for easy integration, compatible with WebSockets, VoIP, SIP, and standard telephony protocols. Developers can implement it in less than a day of work, as demonstrated by customer testimonials. Sample code is provided in multiple programming languages to accelerate implementation.
What audio formats does Gladia support for transcription?
Gladia's API supports various audio formats commonly used in telephony and digital recordings. It performs exceptionally well with noisy telephony audio and stereo recordings, maintaining high accuracy across different quality levels and recording conditions.
Is Gladia suitable for creating AI voice agents?
Yes, Gladia provides the foundation for building AI conversational call agents and bots. Its advanced speech recognition models enable autonomous voice agents that can understand speech and handle complex customer queries in real-time, with this feature currently in development as a coming soon offering.
Gladia Company Information
Company Name:
Gladia
Website:
Analytics of Gladia
Traffic Statistics
229.1K
Monthly Visits
4.3
Pages Per Visit
33.63%
Bounce Rate
193
Avg Time On Site
Monthly Visits
User Country Distribution
Top 5 Regions
JP
38.78%
FR
6.91%
ES
6.02%
CO
5.02%
BR
4.09%
Traffic Sources
Social
2.46%
Paid Referrals
0.36%
0.15%
Referrals
6.80%
Search
46.68%
Direct
43.56%
Top Keywords
| Keyword | Search Volume | Cost Per Click | Estimated Value |
|---|---|---|---|
| gladia | 30.7K | $1.19 | $29.7K |
| gladia 文字起こし | 1K | $-- | $1.3K |
| gladia.io | 290 | $-- | $1.2K |
| app gladia | 380 | $-- | $844 |
| vocal recognition windows 10 italian open source alternative | 20 | $-- | $778 |
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